To Any Potential Customer of Randy Harris,
Janus Custom Homes has been a customer of HD Supply Plumbing since 2003. The reasons for our loyalty is their competitive pricing and outstanding customer service from our sales representative Randy Harris. In an industry that is extremely time sensitive it is important to work with vendors that can provide a quick and reliable response. When we bring our customers into his showroom, he is always professional and courteous. My homeowners have only good things to say about Randy after making their selects.
He is knowledgeable about the products in his showroom and is willing to find the new or less requested items; hard to find does not limit Randy. On occasion, when there is a problem with a product or its delivery, without hesitation Randy is on top of the situation, following up and getting answers. It is how Randy handles every situation that makes him a superb sales rep. Good information, great service and a professional attitude is what you get at all times at HD Supply Plumbing and Randy Harris.
Janice M. Potter
Janus Custom Homes, LLC
We have worked with Judy Nodine at the HD Supply showroom in Statesville for many years. Judy offers extensive product knowledge along with exceptional customer service. We always enjoy working with her and recommend her to our customers with confidence.
Kent and Sherry Nicholson
Nicholson Distinctive Homes
As an independent Interior Designer for the past 30 years, I seek out professionals and businesses that I can use as a source for both my new construction and remodel jobs. I have had the pleasure of working with the staff at HD Supply for the past 15 years and I continue to rely on them for the best product and information available in the plumbing industry. Their showroom is always well appointed, and Showroom Manager Jill Smith not only accommodates my clients’ needs, but constantly exceeds my expectations regarding service and knowledge of her product. She is always professional and eager to address the needs of any project, large or small. I never hesitate to send my clients in on their own, with full knowledge that she will take care of them and manage the project on all levels.
With a client base of 50 plus at any given time, it is often difficult for me to spend time cultivating new sources. When I find one that works, meets the needs of my client base and meets my high standards of excellence, I look no further. That has been the case with HD Supply. Why look elsewhere when you already are working with the best.
Lorraine H. Nicholson
Interior Designer, Owner
Specialty Interiors, Lexington, NC
I hear so many people complain about the lack of customer service in the business world today. So it is a real pleasure to find a business with real customer service. When we decided to redo one of our baths, we really did not know what we wanted other than a large shower to replace our tub. I had some health issues that made a shower seem more compatible with my needs. Your suggestion of using a shower with two seats and an extra handicap bar have really made it easier for me. The Alsons personal shower head is much easier for me to use than the standard one my daughter prefers.
Your knowledge and assistance while we were there has been appreciated every day. I have recommended you and your company to friends. It is rare to find someone that actually knows what customer service is. I will be back if we need anything. Keep up the fine work.
Mary Alice Teetor
As a Charlotte, NC interior designer, HD Kitchen and Bath is my go-to source for creating beautiful and functional kitchens and baths. Hollie Broome always shares up-to-the-minute informtaion and some of the best customer service I’ve found in the industry!
Wanda S. Horton
Owner/Interior Designer – Interior Concepts by Wanda